Zulu® Enterprise Technical Account Manager Service
Zulu® enterprise technical account manager service
Dedicated Technical Account Managers (TAMs) are also available for Zulu® Enterprise customers. This unique support option assigns a dedicated technical support engineer to a customer, ensuring continuity of knowledge of the use of Zulu® within an enterprise, hands-on management of cases, and expedited problem resolution.
TAMs provide:
Case management
Problem diagnosis and triage
Assistance in planning and executing Zulu® deployments
JVM operational tips
Tracking of issues back to OpenJDK bug lists and forward to Zulu® releases
Feedback of customer requirements into the OpenJDK project and Zulu® product plans
Key benefits of Azul TAMs:
Continuity of case management with technical account responsibility
Works your cases as a primary job function
Advocates your needs with respect to QA tests and JVM fixes
Integrates with your organization as required
Technical Account Managers are a unique Azul offering available for Zulu® Enterprise Elite subscribers.The goal of the TAM is to help you maximize the value of Zulu® to your business. To find out more about this unique support service, please download the TAM service brochure or contact us.
