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British Telecom Uses Azul to Meet SLA and Response Time Goals

Telecommunincations Europe

Company: BT is one of the world’s leading communications services companies, operating in more than 170 countries worldwide. The company’s main businesses are fixed telephony, broadband, mobile and TV products and services as well as managed networked IT services. BT is the leading communications services provider in the UK, selling products and services to consumers, small and medium-sized enterprises and the public sector. They also sell wholesale products and services to communications providers in the UK and around the world. Globally, the company provides managed networked IT services to multinational corporations, domestic businesses and national and local government organizations.

Business Challenge: British Telecom needed to provide all of its customers with guaranteed service levels for response times and transaction volumes through online B2B gateways.

Solution: Using the Azul JVM, British Telecom achieved orders of magnitude increases in scalability and throughput to meet SLA requirements.

Software: British Telecom uses Oracle Application Server and Axway to support its B2B gateway.

Benefits: With the Azul JVM, British Telecom was able to achieve a 600% increase in throughput and consistently fast (<2 sec) response times, regardless of transaction volume.

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