Azul Systems offers world-class production support services for Zing. Our highly trained, experienced customer support engineers have deep knowledge of the Java Virtual Machine (JVM), memory management, Java performance issues and usage of diagnostic tools.
Azul offers two levels of support for Zing:
All patches and feature enhancements not sold separately
Phone, email and web support
Current release and one prior sequential release
Basic support features, plus 24×7 access
Same day response
Azul Systems support helps you get the maximum value from your Zing deployments. Unlike other companies’ support services, your issue is assigned to a highly experienced person from the first call. Our experts will help you resolve the problem quickly and professionally, using a transparent process so you never feel out of the loop.
Azul support has a high customer satisfaction rate with over 97% renewal. To find out more, contact us.