The support team is very efficient in lending a hand. Even when the cause is unknown and may not be Payara related, they will help review logs and work alongside us in our investigations.
Challenge
Intermittent database locks on Payara Server Community Edition causing service outages for HR/payroll customers. In-house team could not pinpoint root causes.
Solution
Payara Enterprise with 10×5 support. Payara Accelerator assisted GlassFish-to-Payara migration.
Result
24/7 availability of HR/payroll software. Issue resolution reduced from days to hours. 100% uptime.